Cookie Policy

This Cookie Policy explains how EYLUMI uses cookies, pixels, tags, local storage, software development kits, and similar technologies when you visit or interact with eylumi.com.

This Cookie Policy should be read together with our Privacy Policy.

1. About EYLUMI

EYLUMI is the trading name used for this online store and is operated by EVLINK TECHNOLOGY LIMITED, a company registered in Hong Kong.

For the purposes described in this policy, references to “EYLUMI,” “we,” “us,” or “our” mean EVLINK TECHNOLOGY LIMITED and the EYLUMI online store.

2. What Cookies and Similar Technologies Are

Cookies are small text files that a website stores on a browser or device.

Similar technologies, including pixels, tags, local storage, and software development kits, may store or read information on a device, recognize a browser, remember settings, record interactions, or send information to a service provider.

Some technologies operate only during a browsing session and expire when the browser closes. Others remain on the browser or device for a defined period or until they are deleted.

3. Why We Use These Technologies

EYLUMI and our service providers may use cookies and similar technologies to:

• Operate and secure the website;

• Enable page navigation, accounts, carts, and checkout;

• Process orders and payments;

• Detect fraud, abuse, and security incidents;

• Remember language, country, currency, and other preferences;

• Maintain privacy and consent choices;

• Understand website traffic and customer interactions;

• Diagnose errors and improve website performance;

• Measure marketing and advertising performance;

• Limit repeated advertisements;

• Attribute visits or purchases to marketing campaigns; and

• Personalize website content or advertising where permitted.

4. Categories of Technologies We Use

Strictly Necessary Technologies

Strictly necessary technologies support functions required to provide the website and services requested by the customer.

These functions may include:

• Storefront and page operation;

• Secure navigation;

• Shopping cart and checkout;

• Customer account access;

• Payment processing;

• Fraud prevention and security;

• Network management and load balancing;

• Order processing;

• Privacy preference storage; and

• Consent and opt-out records.

These technologies cannot normally be disabled through the cookie-preference tool because the website may not operate correctly without them.

Functional and Preference Technologies

Functional technologies remember choices that improve or personalize the shopping experience.

These choices may include:

• Language;

• Country or region;

• Currency;

• Display preferences;

• Saved account settings; and

• Other customer-selected website options.

Disabling these technologies may prevent some preferences from being remembered.

Analytics and Performance Technologies

Analytics and performance technologies help us understand how visitors use the website and how the website performs.

They may collect information about:

• Pages viewed;

• Time spent on pages;

• Traffic and referral sources;

• Website interactions;

• Cart and checkout activity;

• Browser and device types;

• Website errors;

• General location derived from an IP address; and

• Store and campaign performance.

EYLUMI uses SHOPLINE analytics and may use SHOPLINE app pixels or custom pixels when enabled.

Where applicable law requires consent, non-essential analytics and performance technologies will be used only after the visitor has provided the required consent.

Advertising and Marketing Technologies

Advertising and marketing technologies may be used to:

• Measure advertising performance;

• Attribute visits, cart activity, or purchases to campaigns;

• Build or measure advertising audiences;

• Limit repeated advertisements;

• Personalize advertising;

• Understand interactions with advertisements; and

• Display advertising on third-party platforms.

These technologies may be provided through SHOPLINE apps, app pixels, custom pixels, advertising platforms, or other marketing service providers enabled by EYLUMI.

Where applicable law requires consent, advertising and marketing technologies will be used only after the visitor has provided the required consent.

5. First-Party and Third-Party Technologies

First-party cookies are placed directly by the EYLUMI website or by SHOPLINE on behalf of the EYLUMI storefront.

Third-party technologies are provided by other companies that support website functions such as:

• Payment processing;

• Fraud prevention;

• Website security;

• Analytics;

• Advertising;

• Customer support;

• Product reviews;

• Social-media features; and

• Order fulfillment.

Third-party providers may receive information when their service or feature is used. They may process that information according to their own privacy notices and terms.

The specific technologies available may vary according to the page visited, customer location, browser settings, enabled SHOPLINE applications, and privacy choices.

6. Technology and Service Providers

SHOPLINE

SHOPLINE provides the EYLUMI storefront, cart, checkout, customer accounts, privacy controls, analytics framework, and app or custom pixel framework.

SHOPLINE may use cookies and similar technologies to operate and improve its services, prevent fraud, maintain security, remember preferences, provide analytics, and support enabled applications.

Additional information is available in SHOPLINE’s Cookie Policy and SHOPLINE’s applicable privacy notices.

Payment and Fraud-Prevention Providers

Payment and fraud-prevention providers may use necessary technologies to authorize payments, identify suspicious transactions, secure checkout, and prevent unauthorized activity.

The payment providers available to a customer are displayed during checkout.

Security and Form-Protection Providers

Security and form-protection features may use technologies to distinguish legitimate users from automated or abusive activity.

Depending on the feature enabled, these services may include SHOPLINE security services, hCaptcha, Google reCAPTCHA, or similar providers.

Analytics and Advertising Providers

When enabled, analytics and advertising providers may use pixels, tags, or similar technologies to measure website activity, campaign performance, advertising attribution, or audiences.

These providers may include services connected through SHOPLINE apps, SHOPLINE sales channels, or properly configured custom pixels.

The use of non-essential analytics and advertising technologies is subject to applicable consent and opt-out requirements.

7. Information Collected Through These Technologies

Depending on the technology and purpose, information collected may include:

• Cookie or device identifiers;

• IP address;

• Browser type and settings;

• Device type and operating system;

• General location information;

• Referring and exit pages;

• Pages viewed;

• Links or buttons selected;

• Search, cart, checkout, and purchase interactions;

• Advertising interactions;

• Date, time, and duration of activity;

• Website-performance and error information; and

• Privacy, consent, and opt-out preferences.

Full payment-card credentials are generally processed directly by payment providers and are not normally available to EYLUMI through cookies or advertising pixels.

More information about the personal information we collect and use is provided in our Privacy Policy.

8. How Long Technologies Remain

Session technologies generally expire when the browsing session ends or the browser closes.

Persistent technologies remain for the period selected by EYLUMI or the applicable provider, or until the customer deletes them.

Retention periods vary depending on the purpose of the technology. For example:

• Cart and checkout technologies may remain long enough to preserve shopping activity;

• Preference technologies may remain so settings can be remembered;

• Security technologies may remain as needed to prevent fraud or abuse;

• Analytics technologies may remain for measurement and reporting periods; and

• Consent or opt-out records may remain so that privacy choices can be respected.

Providers may update their technology names and retention periods as their services change.

9. Cookie Banner and Consent Choices

Where a cookie banner or preference tool is displayed, visitors may be able to:

• Accept non-essential technologies;

• Reject non-essential technologies;

• Select individual technology categories; and

• Change a previous selection.

Where applicable law requires prior consent, EYLUMI will not intentionally activate non-essential analytics or advertising technologies until the required consent has been provided.

Consent can be withdrawn or changed through the available cookie-preference or privacy controls. A changed preference will apply prospectively and does not make earlier processing unlawful when it was based on valid consent.

Privacy preferences may apply only to the browser or device on which they were selected. Visitors may need to repeat their choices when using another browser or device or after deleting stored cookies.

Strictly necessary technologies cannot normally be disabled through the preference tool.

10. Browser and Device Controls

Most browsers allow users to view, block, or delete cookies through browser settings.

Blocking or deleting cookies may cause some website features to function incorrectly, including:

• Customer accounts;

• Shopping carts;

• Checkout;

• Saved preferences;

• Language or region settings; and

• Privacy-choice records.

Deleting cookies may also cause the cookie banner to appear again because the website may no longer be able to recognize the earlier preference.

Browser controls do not necessarily prevent every type of pixel, local-storage technology, or server-side processing.

11. Targeted Advertising and U.S. Privacy Choices

EYLUMI does not sell personal information in exchange for money.

However, the use of certain analytics or advertising technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under some U.S. state privacy laws.

Residents with applicable rights may submit an opt-out request through Your Privacy Choices.

An opt-out request applies to activity covered by applicable law and may apply only to the browser or device used to submit the request unless additional identifying information is provided.

EYLUMI does not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

12. Global Privacy Control

Global Privacy Control, or GPC, is a browser or device signal that can communicate a request to opt out of the sale or sharing of personal information.

Where applicable law requires recognition of GPC, EYLUMI and SHOPLINE will treat a recognized GPC signal as an opt-out request for the browser or device sending the signal.

A GPC signal may not apply to another browser, device, or customer account that is not associated with the signal.

13. Do Not Track

Some browsers offer a “Do Not Track” setting.

Because there is no uniform industry standard for interpreting general Do Not Track signals, the website may not respond to those signals in the same manner across all browsers and providers.

This section does not affect EYLUMI’s recognition of Global Privacy Control where recognition is required by applicable law.

14. Updates to This Policy

EYLUMI may update this Cookie Policy when website technologies, service providers, privacy controls, business practices, or legal requirements change.

The revised policy will be posted on this page and will apply prospectively from the time it is published, unless applicable law requires otherwise.

15. Contact Us

Questions about cookies, consent, targeted advertising, or privacy choices may be submitted to:

Support email: cicievlink@gmail.com
Telephone: +852 5304 9672
Website: https://eylumi.com

Company and Merchant Information

Brand: EYLUMI
Legal entity: EVLINK TECHNOLOGY LIMITED
Registered address: 87–105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong SAR, China
Support email: cicievlink@gmail.com
Telephone: +852 5304 9672
Website: https://eylumi.com

Nothing in this Cookie Policy limits any privacy or consumer rights that cannot lawfully be excluded or restricted under applicable law.