Shipping & Returns

Shipping

Shipping options, costs, and estimated delivery times are shown at checkout. Processing and carrier transit times may vary by destination and order volume.

Returns

For hygiene and safety, opened contact lens products cannot be returned. Unopened, unused products in their original sealed packaging may be eligible for return according to the store policy shown at the time of purchase. Contact Eylumi support before sending any return.

If a product arrives damaged or incorrect, contact us promptly with your order number and photos of the unopened product and shipping package.